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Septic Blue Reviews
Septic Blue Reviews

What Our Happy Customers Have to Say

Scott and Joe were fantastic! They came out today not knowing what they were up against and treated me like royalty. They explained EVERYTHING to me as they went. They both were so polite and friendly. If you are up to your neck in poop, then Scott and Joe with Septic Blue are your “pooper scoopers”. Thank you both for a job WELL done.

Monica Frank

Concord, NC

New to septic tank life but Brett made us  feel at ease  and secure with our new adventures. So glad we called Septic Blue when we did because we would’ve had a bigger problem on our hands….Brett thoroughly and patiently explained what he was doing and answered our questions.  He dug carefully instead of using machinery thus preventing damages to my pool pipes that were right next to tank unbeknownst to us, installed needed risers, provided enzymes and pumped tank. He went above and beyond and we appreciate his level of service you rarely get these days. Definitely repeat customers in the future. Thank you.

Minerva Ramirez

Wesley Chapel, NC

I was very satisfied with the response time and schedule of my septic tank being pumped. They called ahead of time. Let me know Corywas on the way upon arrival. We figured out where the best place to pump was from and started probing to find the tank lid Cory was extremely professional, knowledgeable, Friendly and was able to answer all of my probing questions because I’m just curious like that. All of these are all assets considering the business he’s in. I would highly recommend Cory and the company he works for to take care of your septic needs.

Marc McGroarty

Charlotte. NC

I highly recommend Septic Blue for your Septic System to be pumped out, arrived on time was very informative and did a great job!!! Bret couldn’t have been any kinder, a great man with a great sense of humor. I highly recommend this service company and Bret.

Roberta Button

Huntersville, NC

Cory and Scott were awesome. Knew exactly what they were doing and schooled me on how septic systems work and what I need to do to keep mine operating properly. Did job same day and everything is working perfectly. Plus they were really nice guys. If you use Blue, ask for Cory and Scott.

Billy P.

Kannapolis, NC

Our technician, Cory, did an amazing job! He was very informative, and really educated me on my septic system! I had so many questions and we ended up having to have a little more done while pumping out the tank and Cory let me know all the costs upfront before he started work and let me know all my options. I definitely recommend Septic Blue and really appreciate all Cory’s impeccable service!

Zaahira

Weddington, NC

After trying for almost three months to get a septic company to access my situation and repair it, Septic Blue scheduled an appointment within a week and had the leach field box replaced in a day. Cory was extremely knowledgeable and awesome to work with.  He assessed the situation, explained everything he needed to do, provided options and the cost for project/repair.  He exceeded my expectations after being ghosted by two other companies. If you need septic work/repairs, I highly recommend Septic Blue.

Randy Mabry

Mooresville, NC

I had a great experience with Septic Blue! I was lucky to receive same-day service on a Saturday, and the response time was incredibly fast. Bret Brooks handled everything professionally—he was knowledgeable, polite, and truly people-oriented. He addressed my concern quickly and thoroughly, and it was clear he cared about doing the job right. It's not every day you find a company that genuinely cares about its customers, but Septic Blue absolutely does. Thank you, Bret, for your excellent service!

Rainbow Of Blossoms

Charlotte. NC

Cory was timely arriving, and very personable and friendly. He explained the charges up front, and advised if more than the pumping was found to be needed (which there was, but it was work I'd been warned last pumping should be done), he would give me estimates and let me make a decision. He was pleasant to work with, and represented the company well ?

D Davis

Mint Hill, NC

Contacted Septic Blue over our septic system not working properly (water in our backyard running the length of the drain line) and come to find out the pump that we had was bad. After contacting Septic Blue via web site I got a phone call about 15 mins later confirming my appointment and this was at 7:30 at night so that was really nice to know that they really wanted my business. The tech that came out was a very nice guy named Bret Brooks and instead of just coming out and saying that all it was was full tanks he did a very thorough and realized that the pump would come on but wasn’t pumping. Honestly it really wasn’t the price that we wanted to pay today considering our old septic pump was only 3 years old which was not put in by Septic Blue but being a home owner what can you do. We high recommend Septic Blue their services that they offer and we highly recommend our tech Bret Brooks to anyone he did a great job and such a great guy.

Dean Stone

Fairview, NC

5/5 easy. Called SepticBlue and the had someone out the same day. Cory and his amazing co worker (i don’t remember names) were enormously helpful. They were both very knowledgeable on their craft and were able to articulate the issues in layman’s terms so I could make decisions more confidently. They were efficient in their work and demonstrated the highest level of professionalism I have seen in some time. Would have them back anytime.

Tara Guillot

Matthews, NC

I had a great experience with Bret Brooks from Septic Blue - he was fantastic! From the moment he arrived, he was friendly, professional, and incredibly knowledgeable. He took the time to thoroughly inspect my septic system and explain everything to me in a way that was easy to understand. What really stood out was how honest and transparent he was. Bret took detailed photos during the service and walked me through the current condition of my system, pointing out things I would never have known otherwise. He explained the specific needs of my septic tank and showed me important maintenance features that had been completely overlooked by both the builder of my brand-new home and other septic companies I’ve dealt with. I really appreciated how he didn’t just do the job and leave—he educated me and empowered me to better care for my system going forward. It’s rare to find someone who genuinely cares about doing the job right and making sure the homeowner is informed. If you’re looking for someone who is honest, helpful, and truly knows what they’re doing, Bret Brooks is your guy. Five stars all the way!

Leigh Ann James

Concord, NC

Cory was extremely friendly and professional.  This is the first home that I have owned that is on a septic system.  He was very willing to answer all of my questions and educate me on how the system works and how to properly maintain it.  Unfortunately I needed more than just the standard pump due to the previous owner's lack of care for the system but he gave me my options of what needed to be done and was willing to answer all of my questions.  They were very efficient and mindful of the yard and surrounding area.  When they were done they cleaned up the work area like they were never there.  Highly recommend Cory!

Brian Cerilli

Belmont, NC

Cory was professional, knowledgeable, timely and personable. He explained the entire process before he started and kept me informed along the way. If anything else needed to be done, he explained what was wrong and gave me the option of repairing it or not. Cory did not try to pressure me into making any repairs. I trusted him completely and would highly recommend him to others. It was a pleasure working with him. Thank you Cory!

Jo Lynn Hamlin

Monroe, NC

Tim Grant of Septic Blue performed our septic system service. He was fantastic. Tank had not been serviced in a very long time. We also had a damaged and old baffle that needed repairs. Tim quoted the total cost and performed the work perfectly. I will strongly recommend Septic Blue to everyone I know. Thanks for the great service.

Mitch Kranes

Wesley Chapel, NC

Bret Brooks arrived on time, was completely professional and courteous.  I needed my septic tank pumped and a riser installed.  Bret had everything I needed and explained every bit of the process.  He respected my property and did his best to avoid damaging new grass planting (completely avoided my new grass).  He made sure that he leveled the ground as best as possible after digging and installing the riser.  I couldn't be happier.

Tim P.

Rock Hill, NC

We are renovating a home that has a septic tank. We contacted Septic Blue and scheduled an appointment. They came out quickly. Bret Brooks was our technician and he was the nicest guy. His recommendations were well received, and we are now up and running. He was patient with my questions (I've never had a septic tank before so I had lots), he explained everything thoroughly, and most of all, I liked and trusted him. Great guy, great workmanship. I would 100% use them again in the future.

Ashley Maylott

Charlotte, NC

Bret was professional and courteous.  Bret walked me through his process and explained everything to me.  When it came to line item charges I was already fully aware so there was no feelings of being surprised.  The entire experience left me feeling like I was dealing with a trustworthy, genuine company.  He knew I was concerned with the price so he helped me out without sacrificing quality. He removed my bushes to reach the septic tank in such a way that I could replant them... Great service!

Eric Lehtinen

Weddington, NC

This is the second time we have used Septic Blue in two and a half years, and both times we have had a wonderful experience. Our septic system needed to be pumped. They were able to schedule us quickly and even called to show up a day early this time. Brett was very professional and great to work with. He was patient with us, while we asked several questions and he took the time to educate us on how to care of our system. He was extremely knowledgeable. I doubt I will ever need another Septic company, as they provide great service at a great value. I compared several companies before choosing this one and they beat competitor prices with pumping service that included digging out the tank and lifting our concrete lid. I highly recommend this company for your septic system needs.

DeAndree Watson

Kannapolis, NC

Septic was full.  Bret Brooks was great at locating the lid and giving me details as they arose.  I didn't feel pressured or forced in anyway for any service.   I appreciate his honesty and respect for me.  Would definitely recommend Bret and Septic Blue

Donna Yates

Belmont, NC

Wonderful experience! Fairly priced service.  Bret Brooks was super friendly, knowledgeable and quick.  He provided information on what he was doing every step of the way!  Definitely would recommend Septic Blue and Bret Brooks!

Glorivy Arce

Huntersville, NC

Bret Brooks. Septic Blue should consider themselves luck to have such a wonderful employee representing them. This guy knows his stuff. Very informative and knowledgeable. Just an overall excellent experience. 5 stars people. If I could deal with this type of professional with all my home needs. I would be a nicer person.

Jereme Randall

Matthews, NC

Bret from Septic Blue was great. He made sure we understood what he was doing and why. He was careful digging around a tree that is important to us. I strongly recommend Septic Blue for your septic needs.

J.J. Swope

Concord, NC

After calling all over the surrounding area and finding that most companies no longer do septic work or they couldn't come for weeks we had almost given up. Scrolled to the second page of Google and found them. Called on a Saturday and they sent someone out immediately. He found the septic tank (previous plumber couldn't) dug it up, emptied it, then covered it back up and even raked the area so it looks better than when he started. He was so nice, explained every step, and pricing was reasonable. Highly recommend!

R Thompson

Charlotte