What to Do When Your Septic Pump Goes Out

Mar 10, 2022

What to Do When Your Septic Pump Goes Out

A septic system plays a vital role in protecting your home from flooding due to overflowing water and prevents the contamination of your water lines by sewer water. Once you detect a deterioration in the function and efficiency of your septic pump, it is advisable to consult a septic tank company before things get out of hand. At Septic Blue of Charlotte, we have an experienced and professional team to help you identify the problem and recommend the necessary repairs.

Mitch Kranes

Tim Grant of Septic Blue performed our septic system service. He was fantastic. Tank had not been serviced in a…

Tim P.

Bret Brooks arrived on time, was completely professional and courteous.  I needed my septic tank pumped and a riser installed.…

Ashley Maylott

We are renovating a home that has a septic tank. We contacted Septic Blue and scheduled an appointment. They came…

Eric Lehtinen

Bret was professional and courteous.  Bret walked me through his process and explained everything to me.  When it came to…


When you detect your septic pump doesn't have power, there are several things you can do to diagnose the problem before it gets out of hand. Don't worry if you don't know where to start. Here is a list compiled by the experts at Septic Blue of Charlotte to help homeowners mitigate the damage before we arrive.

Make Sure the Power is On

There are many reasons your home loses power; from storms to unusually high-power demands in your neighborhood, your septic pump is usually the first to be affected. A sudden loss of power can easily trip the breakers in your home, cutting power to your outlets which automatically turns off your septic pump. If this happens, it is vital to ensure that the breaker is carefully switched on before unplugging and replunging the septic pump to see if power is restored. However, if power is not restored, you should get in touch with Septic Blue of Charlotte to have a professional assess your septic pump and the entire system.

Check for a Clog

When checking for a clog, the first thing you should do is turn off your septic system, wear protective gear, and raise the ejector pump from the tank to see if it's clogged at the bottom. Once you detect signs of a clog, it might be time you consider onboarding a professional for septic tank pumping and other maintenance services. After conducting a comprehensive assessment of your system, we will recommend the ideal maintenance service needed and provide a free estimate or emergency septic service.

Check the Float Switch

One of the first places to check when your septic pump goes out is the float switch to ensure it is in tiptop condition and functioning as expected. The purpose of a float switch is to control the water level in the septic tank, preventing high-water levels which ultimately lead to flooding. Without power, your float switch can't detect rising water levels, leading to significant damage. Check the electrical cords attached to your powering system, and if there's the power, it means you have a damaged float switched that needs to be replaced.

If you have tried all the above and nothing seems to work, it means there's an underlying problem with your septic system. Scheduling regular maintenance with a reputable septic tank company goes a long way in ensuring you maintain an efficient and functioning system. Contact us today at Septic Blue of Charlotte, and schedule an appointment with the septic experts. We guarantee exceptional maintenance services at a pocket-friendly price.